Contact Us

Contact Us

Our Customer Care people are trained professionals, with years of experience in the travel insurance and general insurance fields. We do not work for commissions and recommend only the best solutions for your travel insurance needs. We are here to help you.

Purchase Questions

Customer Care
877-970-9059 Inside the U.S.
401-773-9380 Outside the U.S.

Hours (Eastern time)
Mon - Fri 7:00am to Midnight
Sat - Sun 9:00am to 9:00pm

Email
customercare@travel.nationwide.com


24/7 Travel Assistance

On Call International

Single-Trip plans
888-878-4757 Toll Free
603-328-1937 Collect

Cruise plans
855-258-0333 Toll Free
603-952-2037 Collect

Annual plans
866-635-2180 Toll Free
603-328-1919 Collect

Email
mail@oncallinternational.com


Claims

Co-ordinated Benefit Plans, LLC

Single-Trip plans
888-490-7606 Toll Free
727-799-9284 Local

Cruise plans
866-281-0334 Toll Free

Annual plans
866-281-1017 Toll Free

Hours(Eastern time)
Mon - Wed 8:30am - 5:00pm
Thu 9:30am - 5:00pm
Fri 8:30am - 5:00pm

Fax
800-560-6340 Toll Free

Written communication
Co-ordinated Benefit Plans, LLC
On Behalf of Nationwide Mutual Insurance
Company and Affiliated Companies
P.O. Box 26222 Tampa, FL 33623